top of page
Frequently Asked Questions (FAQ's)
Do you ship internationally?
At this moment, no. Shroom Family is very new, but it is a future goal!
What is your refund policy?
We offer a 14-day return window from the date your order is delivered. If you’re not feeling your fit, we've got you — just make sure it’s unworn, unwashed, and in its original condition with tags still attached. The exact duration of the refund process may vary. For specific questions about returns and refunds, please check our Return Policy below.
Will you cover the return shipping?
Return shipping is currently not covered, so you’ll be responsible for sending the item back safely. More information is given on our Refund Policy below.
Can't find your invoice?
Make sure to check the Junk Folder in your mailbox.
CONTACT US
bottom of page